Privacy Policy

Hello, creative friend! At Embroidery Designs Shop (“we,” “us,” or “our”), your privacy is as important to us as the perfect stitch is to your project. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at embroiderydeco.com and purchase our whimsical digital embroidery designs. By using our site, you agree to the practices described below.

1. Information We Collect

To provide you with a seamless and secure stitching experience, we collect the following types of information:

• Personal Information: When you make a purchase, we collect your name, email address, billing address, and payment details (processed securely by our payment partners).
• Transaction Data: Details about the designs you purchase (e.g., 4×4, Alphabets Fonts, or Christmas collections).
• Technical Data: Your IP address, browser type, device information, and pages visited—collected through cookies and similar technologies.
• Communication Data: If you contact our support team at [email protected], we keep records of our correspondence.

2. How We Use Your Information

We use your data solely to enhance your creative journey with us:

• To process your orders and deliver digital design files instantly to your inbox.
• To provide customer support and respond to your inquiries.
• To improve our website, collections (like Animals & Critters or Applique Fonts), and your shopping experience.
• To send you important updates about your account or orders (transactional emails only). We do not spam!

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information. We only share data with:

• Payment Processors: Trusted partners like PayPal and credit card processors to securely handle transactions.
• Service Providers: Companies that help us operate our website (e.g., email delivery services).
• Legal Requirements: If required by law or to protect our rights and safety.

As a global shop, your data may be processed outside your country, but we ensure it is protected by adequate safeguards.

4. Data Storage and Security

Your security is our priority! We store your data only as long as necessary for the purposes outlined here. We implement industry-standard measures—including encryption and secure servers—to protect your information from unauthorized access. Remember, all designs are digital, so no physical shipping is needed, reducing data risks.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications (though we only send transactional emails).
• Request a copy of your data or restrict its processing.

To exercise these rights, contact us at [email protected]. We’ll respond within 30 days.

6. Cookies and Tracking Technologies

We use cookies to make your browsing experience delightful—like remembering your cart items or preferences. These cookies help us understand how you use our site (e.g., which fonts or designs you love) so we can improve it. You can disable cookies in your browser settings, but note that some features may not work perfectly.

7. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or laws. The latest version will always be posted here, with the effective date noted below.